Job Description

Job Description

The truck dispatcher is responsible for coordinating, scheduling, and communicating with field personnel, drivers, and emergency responders to ensure efficient, timely operations. This role demands strong communication skills, meticulous attention to detail, and the ability to remain calm and organized in fast-paced or high-pressure environments.

Responsibilities

• Receive, prioritize, and respond to incoming calls, requests, and service orders.
• Dispatch drivers, technicians, or field staff based on availability, location, and urgency.
• Monitor real-time activity using GPS, dispatch software, and communication systems.
• I'd like for you to maintain accurate logs of calls, assignments, routes, and status updates.
• Communicate clearly with customers, clients, or the public to gather essential information.
• Coordinate with internal teams to resolve delays, issues, or service disruptions.
• Adjust schedules and routes as needed to maximize efficiency.
• Follow company protocols, safety procedures, and regulatory requirements.
• Provide updates to supervisors and field personnel throughout the shift.
• Prepare reports, documentation, and shift handoffs as required.

Essential Skills

• Strong verbal communication and active listening.
• Ability to multitask and prioritize under pressure.
• Proficiency with dispatch software, GPS systems, and computer applications.
• Excellent problem-solving and decision-making abilities.
• Close attention to detail and accuracy.
• Customer service mindset with professionalism and empathy.
• Ability to remain calm and composed during emergencies or high-stress situations.
• Basic geographic knowledge of the service area.

Additional Skills & Qualifications

• High school diploma or equivalent required.
• Prior dispatching, call center, logistics, or customer service experience preferred.
• Familiarity with Microsoft Office and administrative support tasks.

Why Work Here?

Join a dynamic team that values efficiency and effective communication in a supportive and organized work environment. Enjoy a full-time schedule with opportunities for growth and professional development.

Work Environment

You will be working in an office environment, equipped with the latest technology and dispatch software, providing a comfortable and professional setting to carry out your duties.

This is a Contract to Hire position based out of Haltom City, TX.

The pay range for this position is $18.00 - $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Haltom City,TX.

This position is anticipated to close on Mar 26, 2026.

About Aerotek:

We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies’ construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow.

Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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