Guest Services Rep Job at Ardent Health, Tyler, TX

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  • Ardent Health
  • Tyler, TX

Job Description

Overview

Join our team as a day shift, full-time, Guest Services Rep in Tyler, TX. 

Why Join Us?

Thrive in a People-First Environment and Make Healthcare Better

  • Thrive:  We empower our team with career growth opportunities, tuition  assistance , and resources that support your wellness, education, and financial well-being.
  • People-First:  We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
  • Make Healthcare Better:  We use advanced technology to support our team and enhance patient care .

Get to Know Your Team:

  • UT Health Tyler is the flagship hospital of the system, serving hundreds of thousands annually. Specializing in advanced acute care medicine, our Midtown location boasts a Level 1 trauma center and comprehensive stroke center, the region’s only EMCO program, and a Level III NICU. Our medical staff includes more than 500 physicians and a full complement of subspecialty groups.
Responsibilities

  • The Patient / Visitor Screener will provide hospital access screening with excellent customer  service skills.
  • Responsible for screening employees, visitors, patients and vendors who enter the  facility.
  • Hospital Access Screener will ask screening questions and accurately obtain  temperatures.
  • This individual will provide appropriate PPE.
  • May be responsible for the safe transport of patients via wheelchai r.
Qualifications

Job Requirements: 

  • High school diploma or equivalent.
  • One year of customer service experience.
  • Basic personal computer skills and comfort with the Microsoft Windows operating system; database and word processing skills.

Job Tags

Full time, Day shift

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