The Custom In-Home Installer assists in providing a premium experience in the installation and calibration of audio/visual and networking equipment in residential and commercial spaces. They perform custom installation jobs requiring carefully and precisely running wires through walls in homes or businesses to bridge audio video and networking components together.
At Best Buy we create work environments where every employee feels like they truly belong and contribute to our shared purpose. We are one of the best companies for our customers and employees because we fully embrace people from all backgrounds and identities. Our customer base is diverse and we are committed to ensuring that our workforce is reflective of the communities we serve. We are obsessed with building long term relationships with our customers. Every team member should feel empowered to deliver a world-class and unique experience based on what each customer needs. Key ResponsibilitiesDrives a positive customer experience by building relationships and providing solutions to their needs.
Provides clients with a premium in-home experience during delivery including set up tutorial on products troubleshooting and installation of premium audio/video equipment.
Effectively calibrates high end premium audio/video equipment that can be in multiple zones in a home or business.
Maintains equipment and van.
Assists Custom Installation Lead in daily paperwork and weekly recaps.
Assists in building audio/video furniture for customer deliveries.
Consults with System Designers on installation jobs.
Basic Qualifications
6 months experience in one or more of the following: sales delivery installation repair OR military equivalent
1 year of customer service experience
Current valid drivers license
Have and maintain a driving record which meets Best Buy safety standards (e.g. minimal number of violations/accidents etc.)
Ability to consistently lift and carry products weighing 75 pounds individually or 150 pounds as a team with or without accommodation
Ability to work a flexible schedule inclusive of holidays nights and weekends
Must be at least 21 years of age
Preferred Qualifications
Previous experience in an in-home installation environment
Previous experience selling and/or installing home audio/video or car audio
Best Buy is an equal opportunity employer.
Required Experience:
IC
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