Call Center Sales Supervisor - Verizon Job at OneTouch Direct, Tampa, FL

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  • OneTouch Direct
  • Tampa, FL

Job Description

At OneTouch Direct, we believe in creating meaningful connections, both with our clients and our team! We're excited to welcome a Call Center Sales Supervisor who is passionate about leading and inspiring others. As a part of our friendly and enthusiastic team, you'll have the opportunity to make a real impact by driving sales while ensuring our customers feel valued and heard!

Your Key Responsibilities:

  • Lead a dedicated sales team with enthusiasm, providing support and encouragement to help them reach their full potential.
  • Keep a close eye on sales metrics and work together with your team to create exciting strategies that boost performance.
  • Conduct uplifting performance reviews, offering positive feedback and identifying areas for growth.
  • Organize engaging training sessions that enhance product knowledge and sharpen sales skills.
  • Be the go-to person for any customer escalations, turning challenges into delightful resolutions.
  • Collaborate with our wonderful management team to refine sales processes and continually improve our operations.

Requirements

  • A bachelor's degree or equivalent experience.
  • At least 2 years of experience in a sales-focused call center supervisory role.
  • A proven knack for leading and motivating a fantastic sales team.
  • Great communication and people skills – you can connect with anyone!
  • Strong analytical abilities to help us understand our data better.
  • A positive attitude that thrives in a fast-paced, results-oriented environment.
  • Familiarity with CRM software and Microsoft Office Suite – a tech-savvy superstar!

Benefits

  • Full-Time Hours : 40 hours per week schedule
  • Great workplace: Daily and weekly incentives to create a fun, competitive, and rewarding environment!
  • Benefits : Health Care Plan (Medical, Dental & Vision)
  • Culture : Diverse, welcoming culture with Employee Resource Groups
  • Referrals : Refer a friend and earn up to $2,000 per person!

Job Tags

Full time, Work at office

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