Job Description
Job Posting: Office experience specialist
Responsibilities
- Ambassador and first point of contact for in-office employees and meeting stakeholders, ensuring users are aware of the resources available to be as productive as possible while working in the office, aware of all visitors and VIPs expected to be on the floor and anticipate their arrival
- Assist with planning, coordination and support the day-of execution for local meetings and events, serving as point of contact for meeting stakeholders. Proactively manage the general cleanliness and set up of meeting rooms. Maintain and troubleshoot AV equipment and where applicable, work closely with Tech ambassador
- Day to day operations of the office to include, receive and deliver all incoming packages, oversight of mail and shipping
- Verify accurate processing of reservations into workspace and meeting reservation tool (ServiceNow); pull daily and weekly reports for meetings and workspaces
- Support facilities related requests, including conduct daily walkthroughs of each designated floor/space to assure everything is prepared in accordance to SLAs
- Communicate requests to appropriate support departments/vendors such as building management company, catering vendor, IT organization
Qualifications
- Minimum of 3 years’ recent hospitality, facilities, administrative or customer service experience, prior experience in a professional services environment preferred
- Bachelor’s degree from an accredited college/university or equivalent work experience
- Strong customer service, people skills and ability to interact with diverse range of service providers in the office five days a week
- Exceptional verbal/written communication, advanced problem solving and organizational skills to support an environment driven by customer service and teamwork. Demonstrated ability to build productive relationships with peers
- Proficient Microsoft Office suite applications; workplace and meeting reservation platform knowledge a plus
- Demonstrated ability to efficiently multitask
KPMG LLP (“KPMG”) seeks a contractor in the United States to provide service to KPMG through one of our contracted employer/agency service providers. All applicants for any KPMG role are expected to act with integrity, professionalism, and personal responsibility to uphold the firm’s respectful and courteous work environment. All applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).
Nothing herein shall be deemed to create an employer-employee relationship between contractor and KPMG, nor shall contractor be considered a representative or agent of KPMG.
KPMG LLP and its subsidiaries comply with all local/state regulations in regard to displaying pay rate ranges. The pay rate range(s) displayed is/are specifically for those contracted who will perform work in or reside in the location(s) listed, if selected for the role. Pay is determined based on a variety of factors including market data, ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD, technology), and specific location, for example. Additionally, applicants may be required to apply and become employed by a service provider utilized by KPMG, and final pay rate(s) and/or eligibility for additional benefits may be determined by such provider.
KPMG LLP, its subsidiaries, and its agency service providers (including, but not limited to, MBO Partners Inc., Magnit LLC, and TalentBurst Inc.) are equal opportunity employers/contractors. All qualified applicants are considered without regard to race, color, creed, religion, age, sex/gender, national origin, ancestry, citizenship status, marital status, sexual orientation, gender identity or expression, disability, physical or mental handicap unrelated to ability, pregnancy, veteran status, unfavorable discharge from military service, genetic information, or other legally protected status.
Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pay Rate Range
25 - 35 USD hourly
Job Tags
Hourly pay, Contract work, For contractors, Work experience placement, H1b, Work at office, Local area